Independence Day Surprise! Introducing Chatbot in Website Overlays #ProudToBeIndian Contest
India Turns 72! Here’s wishing you a very Happy Independence Day!
On this special occasion, we thought of bringing in some fun and excitement!
How about playing a quick #ProudToBeIndian contest and win a cool prize – an Amazon Echo Dot!
No, no, we aren’t doing it the usual boring way. Play it with NIVA – A Chatbot in Website overlays.
Click here to enter the Contest. But do come back to know more about NIVA:-D
Niva is now available as website overlays. Yes, it is not like any other regular Chatbot you would have seen or heard of, it is different!
You can host it on your website in the form of a Web Message, or as an Exit Intent pop-up. It can be in the Rule of your choice – on Scroll, Time spent on a particular page or a particular user event – Product view, Product Purchase & many more.
You can trigger them to collect feedback from users after they complete an activity on the website
– Purchase a product, create their account or can be triggered when they leave a task unfinished
– Added to Cart but they do not complete the transaction or a booking.
Chatbot as Web Message:
When your user is active on the website, the Chatbot can act like a LIVE assistant.
For example, on a travel booking site, the Chatbot could actually help the customer make a flight booking or a buy a holiday package and can be triggered automatically basis time spent on the website.
Apart from saving you cost and time you spend in customer support, this Chatbot can really help in:
• Boosting Engagement on your website.
• Assisting website visitors when you can’t.
• Converting prospects into paying customers.
Chatbot as Exit Intent: As the website visitor is about to exit your website, the chatbot appears as a pop-up, ready to assist the user.
This chatbot can turn around the way you handle website lead dropouts. You can raise the user experience manifolds by offering assistance then and there. We have seen the interaction ratio is 3X to a chatbot in exit intent in comparison to a normal form which most of the websites do today.
What makes these stand apart from regular chatbots is that they engage the user at the right time by appearing as a web message/exit intent.
Do you want to try these out for your business? Contact us now!
Ritu is a Technical Writer & Content Developer by profession, and a Poet & Creative Writer by passion. She works as Assistant Manager, Content Development at Netcore.
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